News

URCA Publishes Outage Reporting and Mitigation Regulations for the ECS

The Utilities Regulation and Competition Authority (“URCA”) is pleased to announce the publication of the Statement of Results and Final Decision on the Outage Reporting and Mitigation Regulations for the Electronic Communications Sector and the Outage Reporting and Mitigation Regulations of the Electronic Communications Sector (“the Regulations”). URCA’s public consultation on the Regulations commenced on 2 October 2023. The deadline for responses was extended to 15 November 2023 to facilitate comprehensive feedback from stakeholders. URCA thanks Cable Bahamas Limited and Be Aliv Limited and The Bahamas Telecommunications Company Limited for their respective responses. URCA has carefully considered all responses, leading…

Read More

 URCA Announces Final Decisions and Next Steps on Revisions to the Consumer Protection Regulations for the Electronic Communications Sector 

 The Utilities Regulation and Competition Authority (URCA) is pleased to announce the publication of its Statement of Results and Final Decision following a comprehensive public consultation process on proposed revisions to the Consumer Protection Regulations for the Electronic Communications Sector (ECS).  This process commenced on 18 September 2023, with an extended deadline for responses to accommodate comprehensive feedback from stakeholders.  The original Consumer Protection Regulations, introduced in December 2013 and revised in February 2014, have been instrumental in safeguarding consumer interests within the ECS.  However, evolving market dynamics and URCA’s experiences in addressing consumer complaints necessitated a review to ensure…

Read More

URCA Issues Statement of Results to Draft Annual Plan for 2024 Consultation

 The Utilities Regulation and Competition Authority (URCA), responsible for the regulation of the electronic communications and electricity sectors in The Bahamas, today published its Statement of Results from the public consultation on the Draft Annual Plan for 2024. This document outlines URCA's responses to feedback received from stakeholders and details the next steps in finalizing its strategic and operational direction for the coming year.  After inviting comments from stakeholders, URCA received valuable insights from the Bahamas Telecommunication Company (BTC), Cable Bahamas Limited and Be Aliv Limited (CBL Group), and individual contributor Samuel Samon Thompson. The feedback provided a critical analysis…

Read More