News & Notices

URCA publishes Public Consultation on BPL Draft Consumer Protection Plan

Tuesday May 30th, 2017

Category: Notices & Advisories

The Utilities Regulation and Competition Authority (URCA) is the independent regulator and competition authority for the Electricity Sector (ES) in The Bahamas. URCA’s powers and functions are set out in the Electricity Act, 2015 (EA), which includes the power to issue regulatory and other measures to regulate the sector. Under the EA, URCA is responsible for approving a set of standards proposed by Public Electricity Suppliers for the protection of their electricity consumers, also known as consumer protection plans. This document sets out URCA’s assessment and proposed revisions of the Bahamas Power and Light’s (BPL) Consumer Protection Plan (CPP).

URCA issues this “Consultation Document on The Bahamas Power and Light’s Consumer Protection Plan” to comply with Sections 40, 41, 42 and 43 of the EA, which require URCA to consult the public on the Consumer Protection Plan and other measures of public significance.

The objective of this Consultation Document is to:

  1. Highlight the key elements of BPL’s CPP;
  2. Set out URCA’s assessment of the CPP; and
  3. Invite comments from stakeholders on URCA’s review and proposed changes.

URCA has posed specific questions under this Consultation Document. URCA invites submissions to the questions posed under this Document. URCA may also take into consideration general submissions and comments on its assessment of BPL’s CPP.

URCA welcomes written submissions and comments from interested parties with sufficient interest in matters set out in this Consultation Document. The written submissions and comments must be submitted to URCA by 31 August 2017.

The written submissions and comments should be submitted to URCA either:

  1. by hand to the Chief Executive Officer, Utilities Regulation and Competition Authority, Frederick House, Frederick Street, Nassau, Bahamas; or
  2. by email to; or
  3. by mail to P.O. Box N-4860, Nassau, Bahamas; or
  4. by facsimile to (242) 393-0237.

URCA will carefully consider all submissions and comments received before the deadline. URCA intends to publish all responses on the URCA website ( as soon as possible after the deadline. URCA shall issue a Statement of Results and Decision. The Statement of Results and Decision will be published within 49 calendar days from the deadline for submissions.